Refund policy

Free Returns

GameGuard stands behind the quality and workmanship of all our products. Merchandise with obvious manufacturer defects is always eligible for return. Returns of products purchased online are accepted within 30 days of the date of purchase. For free returns, your apparel must be returned in its original condition will all tags still attached. Your item may be returned in exchange for another item or a full refund.

If you are having difficulty creating a return, you’re welcome to contact our Customer Service team at (940) 464-4800, Monday-Friday, 8:00 am-5:00 pm CST.

Warehouse Finds Items:

Any item listed with the terms “last call” or “sale” are not eligible for a return, and all sales are final. Warehouse Finds items may have very limited availability, with limited size or color options.

What is the warranty on GameGuard Cooler Bags?

GameGuard Cooler Bags carry a 1-Year Limited Warranty against defects in material and workmanship with dated proof of purchase. This warranty applies only to the original owner and is void if this product is used commercially, structurally altered, or subjected to stress beyond the physical limits of the materials used in the body or components or is damaged as a result of abnormal use.

Proper care must be taken to assure longevity. Please do not place sharp, pointed, or blunt objects inside your cooler.

This warranty is void if damage or malfunction is due to abuse, misuse, accident, failure to reasonably maintain, improper installation or use, or unauthorized alteration or repairs.

To start your return, click HERE.

GameGuard stands behind the quality and workmanship of all our products. Merchandise with obvious manufacturer defects are always eligible for return. Returns of products purchased online are accepted within 30 days of the date of purchase. Your apparel must be returned in its original condition will all tags still attached. Your item may be returned in exchange for another item or a full refund less the cost of shipping.

If you are having difficulty creating a return, you’re welcome to contact our Customer Service team at 1.888.381.GAME, Monday-Friday 8am-5pm.

Clearance Items:

Any item listed with the terms “clearance”, “discontinued”, "warehouse finds", or “final sale” are not eligible for return and all sales are final. Clearance items may have very limited availability, with limited size or color options.

Gift with Purchase Returns

From time to time, free gifts are offered with qualifying purchases. These promotions are valid only on qualifying purchases. If you return any portion of your order, the promotion is voided. To receive a full refund, you must return the promotional item in its original, unused condition, along with the item you are returning.

Thinking of making a return? We hope you love your purchase! Please note that if you return the items that qualified you for the free gift, the free gift must be returned as well.

Want to keep the gift? No problem! We will simply deduct its retail value from your final refund amount.

What is the warranty on GameGuard Cooler Bags?

GameGuard Cooler Bags carry a 1-Year Limited Replacement Warranty against defects in material and workmanship with dated proof of purchase. This warranty applies only to the original owner and is void if this product is used commercially, structurally altered or subjected to stress beyond the physical limits of the materials used in body or components, or is damaged as a result of abnormal use.

Proper care must be taken to assure longevity. Please do not place sharp, pointed or blunt objects inside your cooler.

This warranty is void if damage or malfunction is due to abuse, misuse, accident, failure to reasonably maintain, improper installation or use, or unauthorized alteration or repairs.